Getting Injured Workers Back on Track

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Top Stories by CLARA analytics

By Dr. Laura B. Gardner, Vice President, Products, CLARA analytics Putting the injured worker first is key to the “advocacy-based claims model,” which puts the worker at the center of all activity. “It focuses on improving the injured worker’s experience. Until now, most employers have focused on corporate outcomes. Goals such as cutting costs and reducing days lost. But experts now say focusing on the worker can improve all outcomes.” The stories of three injured workers provide an opportunity to see the importance of focusing on the injured worker. Take Melanie. Melanie was working as a lifeguard for the summer at a recreational center. She slipped on some wet pavement that had been targeted for cleanup but not yet addressed. She fell on one knee, sustaining a shattered patella and a deep laceration. Melanie needed immediate surgery for the laceration. She initial... (more)

A Silicon Valley View on Work Comp

By Jayant Lakshmikanthan, president, CLARA analytics Occupational injuries cost the U.S. more than $250 billion annually. That is nearly three times the financial impact of cancer. Yet to date, the technology and analytics community has largely underserved the challenges of effectively helping injured workers get back to being productive rapidly. Injured workers are being pulled into complex processes unnecessarily. Claims adjusters juggle many balls and are not able to focus their time on what they do best: being a trusted adviser to the injured worker. The technology and analyt... (more)